Digital Concepts Digital Video Camcorder

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Our Price:
$41.90

Features

  • Create your own Movies
  • Add Special Effects w/ Director's Chair Editing Software
  • 1.4" Preview Screen
  • 3 in 1 - can shoot videos, take photos, and connect as a web cam
  • Built in Microphone

Spotlight customer reviews

The WORST customer service ever

[ Posted: 2008-11-20 ]

Rating: 20%
 

We purchased this item (one similar) to this last Christmas. Shortly after the first use, we were unable to watch the recordings on a tv screen. After being transfered to numerous people at Sakar customer service, we were told the problem was with the AV cable and they would "happily" send us a new one.

It has now been 7 months, 7 phonecalls, and 7 more promises that they would send a new cable, and they still have not followed through. I have talked to several managers, but when I call back to speak to that particular manager they are somehow never "available". I think they have a phantom employee named Andrew and he is the scapegoat for any troubles. When you call to speak to him, he doesn't exist . . . yet he was the manager that made all of the promises.

I would NEVER buy anything from this company ever again. The camera itself was okay, but if you encounter any kind of warranty issue, dealing with this company is a nightmare!!!!

BUYER BEWARE.